Back to Email Verification
Recently updated 3 min read

Didn't receive the verification email

A clear, step-by-step guide to didn't receive the verification email on Campus Ghost — with screenshots you can follow along.

Didn't receive the verification email

Step-by-step guide

  1. 1

    Search your inbox for Campus Ghost

    Search for 'Campus Ghost' or 'campusghost.official@gmail.com'. Check Spam, Promotions and All Mail — email servers occasionally reroute new senders.

  2. 2

    Add us to your contacts

    Add campusghost.official@gmail.com to your contacts so future emails land in the primary inbox.

  3. 3

    Request a new email

    On the verification screen inside the app, tap Resend email. There's a 60-second cooldown between resends.

  4. 4

    If not receiving emails

    If you're still not receiving emails, check your spam or junk folder, or contact support for assistance.

Tips from the Campus Ghost team

  • Keep your app updated — new privacy protections ship every few weeks.
  • Your Ghost Identity is protected end-to-end. Even Campus Ghost cannot link a post back to your real name.
  • If a screen looks different, tap Help inside the app for live, contextual guidance.

Frequently asked questions

Is this feature free to use?
Yes. Every core feature on Campus Ghost is free for verified students.
Will other students see my real identity?
No. Campus Ghost only ever shows your Ghost Identity in posts, comments and votes.
What if something goes wrong?
Reach out from Contact Support and our team will respond within 24 hours.

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