Response times and SLAs
A clear, step-by-step guide to response times and slas on Campus Ghost — with screenshots you can follow along.
Step-by-step guide
- 1
Open Campus Ghost
Launch the Campus Ghost app on your phone, or visit campusghost.in. Make sure you're signed in with your verified email — this is required for anything in Contact Support.
- 2
Go to the Contact Support section
Tap your Ghost avatar in the top-right, then choose Settings → Contact Support. This is where every control related to "Response times and SLAs" lives.
- 3
Response times and SLAs
Follow the on-screen prompts to complete "Response times and SLAs". Campus Ghost walks you through each choice — nothing is saved until you confirm on the final screen.
- 4
Confirm and you're done
You'll see a confirmation toast at the bottom of the screen once "Response times and SLAs" is complete. Everything is encrypted and tied only to your Ghost Identity — never your real name.
Tips from the Campus Ghost team
- Keep your app updated — new privacy protections ship every few weeks.
- Your Ghost Identity is protected end-to-end. Even Campus Ghost cannot link a post back to your real name.
- If a screen looks different, tap Help inside the app for live, contextual guidance.